TIMSIT Solutions Pvt Ltd

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LEGAL

Privacy Policy

At TIMSIT Solutions Pvt Ltd, we are committed to protecting your privacy and ensuring compliance with global data protection regulations, including the Information Technology Act, 2000 (India), the General Data Protection Regulation (GDPR) (EU), the California Consumer Privacy Act (CCPA) (USA), and other relevant privacy laws. This Privacy Policy outlines how we collect, process, use, and protect your personal data when you interact with our website ("Website") and services, including TiBook, and other proprietary software solutions.

By accessing or using our Website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect
TIMSIT Solutions Pvt Ltd collects the following types of personal and non-personal data:

1.1 Personal Information
We may collect personal data such as:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Billing and Payment Details
  • Location Data (if required for service delivery)
  • IP Address and Device Information Login
  • Credentials and Authentication Details

    • 1.2 Non-Personal Information
    We may also collect non-identifiable information, including: Browser type and version, Operating system, Browsing behavior, interactions, and website analytics, Cookies and tracking technologies (see our Cookies Policy for more details).

    2. How We Collect Your Information
    We collect data through the following means:

  • Direct interactions– When you fill out forms, subscribe to services, contact us, or make a purchase.
  • Automated tracking technologies – Cookies, log files, web beacons, and analytics tools.
  • Third-party integrations – External service providers for payments, advertisements, and analytics.

    • 3. Purpose of Data Processing
    We process personal data for the following legitimate business purposes:

  • Service Provision- To deliver and manage services such as TiBook, TIMS-PNC, SaaS applications, and IT solutions.
  • User Authentication & Security- To verify identities and prevent fraud.
  • Customer Support & Communication- To provide assistance and respond to inquiries.
  • Marketing & Advertising- To send promotional content based on user preferences (subject to opt-out).
  • Legal Compliance- To comply with applicable laws, tax regulations, and dispute resolution.
  • Performance Analysis- To improve our Website and services through analytics.

    • 4. Legal Basis for Processing
    We rely on the following legal grounds for processing personal data:

  • Consent- When you explicitly agree to data collection for marketing or non-essential services.
  • Contractual Necessity- When processing is required to fulfill contractual obligations.
  • Legitimate Interests- When processing is necessary for fraud prevention, business operations, and service enhancement.
  • Legal Obligations- When required to comply with applicable laws, governmental requests, or legal processes.

    • 5. Data Sharing & Third-Party Disclosures
    TIMSIT Solutions Pvt Ltd does not sell your data. However, we may share information with:

  • Service Providers- Third parties providing IT infrastructure, payment processing, and analytics.
  • Legal Authorities- When required by law or for fraud prevention.
  • Affiliated Companies- For operational, security, or marketing purposes, where applicable.

    • 6. Data Retention Policy
    We retain personal data only as long as necessary for legal compliance, service provision, and security purposes. Retention periods vary based on:

  • Regulatory compliance (tax, legal, and audit obligations).
  • User consent withdrawal (where applicable, subject to legal constraints).
  • Operational necessity (active customer accounts and transactional history).

    • 7. Your Data Protection Rights
    Depending on your jurisdiction, you may have the following rights:

  • Right to Access– Obtain a copy of your personal data.
  • Right to Rectification– Request correction of inaccurate or incomplete data.
  • Right to Erasure– Request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing – Limit how we process your data.
  • Right to Data Portability – Request transfer of your data to another service provider.
  • Right to Object – Withdraw consent for processing in certain situations.

    • 8. Data Security Measures
    We implement robust security practices, including:

  • Encryption– Secure storage and transmission of sensitive data.
  • Access Controls– Role-based access to prevent unauthorized access.
  • Regular Audits– Compliance checks and vulnerability assessments.
  • Multi-Factor Authentication (MFA) – Secure login procedures.

    • 9. Cross-Border Data Transfers
    Your data may be processed outside your country of residence. We ensure compliance with data transfer regulations such as:

  • GDPR-compliant Standard Contractual Clauses (SCCs) for EU users.
  • Binding Corporate Rules (BCRs) where applicable.
  • CCPA compliance for California residents.

    • 10. Children’s Privacy
    Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us for immediate removal.

    11. Changes to This Privacy Policy
    We may update this policy to reflect legal, technological, or business changes. Any modifications will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

    12. Contact Information
    For questions regarding this Privacy Policy or to exercise your rights, contact us [contact@twoindianmonk.com] By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the terms governing data protection at TIMSIT Solutions Pvt Ltd.