Privacy Policy

1. Information We Collect

TIMSIT Solutions Pvt Ltd collects the following types of personal and non-personal data:

1.1 Personal Information

We may collect personal data such as:

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Billing and Payment Details
• Location Data (if required for service delivery)
• IP Address and Device Information Login
• Credentials and Authentication Details

1.2 Non-Personal Information

We may also collect non-identifiable information, including:

• Browser type and version
• Operating system
• Browsing behavior, interactions, and website analytics
• Cookies and tracking technologies (see our Cookies Policy for more details)

2. How We Collect Your Information

We collect data through the following means:

• Direct interactions– When you fill out forms, subscribe to services, contact us, or make a purchase.
• Automated tracking technologies – Cookies, log files, web beacons, and analytics tools.
• Third-party integrations – External service providers for payments, advertisements, and analytics.

3. Purpose of Data Processing

We process personal data for the following legitimate business purposes:

• Service Provision- To deliver and manage services such as TiBook, TIMS-PNC, SaaS applications, and IT solutions.
• User Authentication & Security- To verify identities and prevent fraud.
• Customer Support & Communication- To provide assistance and respond to inquiries.
• Marketing & Advertising- To send promotional content based on user preferences (subject to opt-out).
• Legal Compliance- To comply with applicable laws, tax regulations, and dispute resolution.
• Performance Analysis- To improve our Website and services through analytics.

4. Legal Basis for Processing

We rely on the following legal grounds for processing personal data:

• Consent- When you explicitly agree to data collection for marketing or non-essential services.
• Contractual Necessity- When processing is required to fulfill contractual obligations.
• Legitimate Interests- When processing is necessary for fraud prevention, business operations, and service enhancement.
• Legal Obligations- When required to comply with applicable laws, governmental requests, or legal processes.

5. Data Sharing & Third-Party Disclosures

TIMSIT Solutions Pvt Ltd does not sell your data. However, we may share information with:

• Service Providers- Third parties providing IT infrastructure, payment processing, and analytics.
• Legal Authorities- When required by law or for fraud prevention.
• Affiliated Companies- For operational, security, or marketing purposes, where applicable.

6. Data Retention Policy

We retain personal data only as long as necessary for legal compliance, service provision, and security purposes. Retention periods vary based on:

• Regulatory compliance (tax, legal, and audit obligations).
• Operational necessity (active customer accounts and transactional history).
• User consent withdrawal (where applicable, subject to legal constraints).

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access– Obtain a copy of your personal data.
• Right to Rectification– Request correction of inaccurate or incomplete data.
• Right to Erasure– Request deletion of your data (subject to legal obligations).
• Right to Restrict Processing – Limit how we process your data.
• Right to Data Portability – Request transfer of your data to another service provider.
• Right to Object – Withdraw consent for processing in certain situations.

8. Data Security Measures

We implement robust security practices, including:

• Encryption– Secure storage and transmission of sensitive data.
• Access Controls– Role-based access to prevent unauthorized access.
• Regular Audits– Compliance checks and vulnerability assessments.
• Multi-Factor Authentication (MFA) – Secure login procedures.

9. Cross-Border Data Transfers

Your data may be processed outside your country of residence. We ensure compliance with data transfer regulations such as:

• GDPR-compliant Standard Contractual Clauses (SCCs) for EU users.
• Binding Corporate Rules (BCRs) where applicable.
• CCPA compliance for California residents.

10. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us for immediate removal.

11. Changes to This Privacy Policy

We may update this policy to reflect legal, technological, or business changes. Any modifications will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

For questions regarding this Privacy Policy or to exercise your rights, contact us

📧 [legal@twoindianmonk.com]
By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the terms governing data protection at TIMSIT Solutions Pvt Ltd.